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David Colon joined Phius in June of 2024. Before joining Phius, he worked as a Support Center Supervisor and Training Specialist for a software organization in the auto collision industry, and as an Assistant Manager at a retail sports memorabilia and apparel shop. With 14 years in various customer service operations, he brings a wealth of experience to the team.
In addition to leading customer service operations, David supports key cross‑functional workflows across the organization. His expanded role includes administrative support for the learning management system and CRM platform, coordination of training processes, certification support and operational assistance for office and program needs. David plays a central role in ensuring smooth communication, efficient system management and consistent support across multiple departments.
He is also actively involved in the largest not-for-profit LGBTQIA+ sports organization in the Midwest and has a great love for puns.